STUDIO POLICIES

TJT Photography, LLC COVID-19 Policies and Procedures

Due to the 2019-2020 outbreak of the novel Coronavirus (COVID-19), TJT Photography, LLC is taking extra precautions with the care of every client and staff to include health history review and enhanced sanitation/disinfecting procedures in compliance with CDC guidance.

Symptoms of COVID-19 include:

• Fever

• Fatigue

• Dry Cough

• Difficulty Breathing

Our staff has agreed to the following:

• Our staff understands the above symptoms and affirms that they, as well as all household members, do not currently have, nor have experienced the symptoms listed above within the last 14 days.

• Our staff affirms that they, as well as all household members, have not been diagnosed with COVID-19 within the past 30 days.

• Our staff affirms that they, as well as all household members, have not knowingly been exposed to anyone diagnosed with COVID-19 within the past 30 days.

• Our staff affirms that they, as well as all household members, have not traveled outside of the country or to any city considered to be a “hot spot” for COVID-19 infections within the past 30-days.

• Our staff understands that TJT Photography, LLC cannot be held liable for any exposure to the COVID-19 virus caused by misinformation on this form or the health history provided by each client.

Our business is following theses enhanced procedures to prevent the spread of COVID-19:

• Masks – Face masks must be worn while at work.

• Social distancing – We will do our best to keep socially distant from other co-workers and clients.

• Hand Washing – Employees are encouraged to wash hands or use hand sanitizer as frequently as possible.

• Cleaning and Disinfecting – Employees are responsible for disinfecting your personal workspace when done for the day. Working on set, employee are to help clean before, every hour, and at the end of the photo sessions.

The above statements releases TJT Photography, LLC from any and all liability for unintentional exposure or harm due to COVID-19.

All appointments are made on a first-come, first-served basis. No date or time will be held without a retainer.

We understand that circumstances and emergencies beyond your control can and do happen, making it necessary to cancel a scheduled session appointment. In that event and if possible, we would appreciate 24-hours notice. In any event, please call the Studio to discuss your particular situation.

If you do not call and are a no-show, any retainer paid will be forfeited.

If an unforeseen emergency causes TJT Photography, LLC to cancel the session, we will reschedule the session at your earliest convenience.

Your satisfaction is guaranteed. If you are not satisfied with any product, please contact Tim Toal to discuss the issue. However, we cannot be responsible for circumstances beyond the photographer’s control such as clothing choices, stains, hairstyle, makeup, props, weather etc. All reasonable requests will be considered. 

Payment is due in full when the order is placed. 

Images can be printed to look different than the original proof. Examples would be crop, color, and digital effects.

Due to the nature of their dimensions, 8x10 prints may be cropped in closer than the original proof.

If the client does not request a specific crop, the Studio will select the most appropriate crop for the image chosen.

We will order exactly what the client requests and cannot be held responsible if the client requests the wrong image.

If there is a problem with any part of an order, it can be reprinted with changes. The original print order must be returned before reprints can be delivered or shipped. 

If an order must be reprinted due to an error on the part of TJT Photography, LLC, the original prints must be returned prior to delivery or shipment of the reprint order.

Please handle your prints or products with care. Any damage to a print or product after it has left the Studio is the responsibility of the client. There will be a fee to replace it.

TJT Photography, LLC accepts cash, money orders, certified checks, and personal checks. New York State sales tax is added to photography services and all products sold. We cannot accept post-dated checks.

If you are sending payment by mail, please ensure that it is addressed to TJT Photography, LLC in Rochester, New York, and that your check or money order is made payable to TJT Photography, LLC.

Checks returned by the bank, for any reason, are subject to a returned check fee of $30.00.

Upon receipt of a returned check, TJT Photography, LLC will contact the issuer by phone or mail to apprise them of the situation and discuss payment arrangements. Acceptable tender after a check has been returned is cash, money order, or certified check only. If payment for the product order and the returned check fee is not received within five business days of the first notice telephone call, a written second notice will be sent via certified mail. If payment is not received within five days of receipt of the written second notice, legal action can be taken. Both civil and criminal penalties could be imposed.

Issuing a bad check is a crime under New York State Penal Law, Section 190.05. If convicted, the perpetrator may face imprisonment and a fine. After receipt of a third notice, under General Obligations Law, Section 11–104, the perpetrator could be sued. Damages will exceed the amount of the original product order.

Clients who have presented bad checks will be required to pay for any future services and/or product orders with cash, money order, or a certified bank check. No product will be delivered before receiving payment.

If a debt remains outstanding after three notices, it can be turned over to a collection agency. 

TJT Photography, LLC holds full copyright on all photographs printed and images captured. Purchase of photographs does not include reproduction or publishing rights unless specified in the contract or agreement.

Reproduction of any photograph without the written consent of TJT Photography, LLC is a violation of federal law.

TJT Photography, LLC reserves the right to use any image captured for display, publication, or other purposes. Unless otherwise noted in the contract or agreement, permission is granted to use images and/or reproductions for display, publication, web, or other purposes. All files remain the exclusive intellectual property of TJT Photography, LLC.

The client hereby grants permission to the Studio/Photographer to sell images to any other interested family members unless instructed otherwise. Such instructions must be specific, in writing, and conveyed when the images are captured at the session appointment.

TJT Photography, LLC cannot guarantee negative or digital file storage past 5 years of capture date.  Negatives 10 years and older will be purged from storage.  Please contact TJT Photography, LLC for the possibility of purchasing these negatives before they are purged.

In no event shall TJT Photography, LLC, its affiliated companies, licensors, licensees or any of their directors, officers, employees, affiliates, successors or assigns or other representatives be liable for any breach of contract or agreement on behalf of TJT Photography, LLC. Any liability shall be limited to the amount of any consideration received by TJT Photography, LLC in payment of the contract price.

We reserve the right to update or modify these Policies and Procedures at any time and without prior notice. Your use of our services following any such change constitutes your agreement to follow and be bound by the Policies and Procedures as changed. For this reason, we encourage you to review our Policies and Procedures whenever you seek our services or use our website.